Florida law mandates that patients and healthcare providers recognize each other’s rights and responsibilities during medical care. Patients are expected to show respectful behavior towards healthcare professionals, staff, and fellow patients while healthcare providers must honor patients’ rights.

Patients’ Rights:

• Patients have the right to be treated with consideration, respect, and courtesy, maintaining their dignity and privacy in a safe environment.
• Patients can expect prompt and reasonable responses to their questions and requests.
• Patients have the right to know about available patient support services, including language interpretation if needed.
• Patients must receive complete information about diagnosis, evaluation, treatment, and responsible parties, considering their medical condition and designated representatives.
• Patients are entitled to full information about treatments, procedures, expected outcomes, and the right to refuse treatment.
• Patients have the right to know about financial resources for their care and to understand payment policies.
• Patients can participate in healthcare decisions and voice grievances if their rights are violated.

Patients’ Responsibilities:

• Patients must provide accurate information about their health, medications, allergies, and other relevant details.
• Patients should report any unexpected changes in their condition to healthcare providers.
• Patients are responsible for comprehending their treatment plan and following healthcare providers’ instructions.
• Patients must attend appointments or notify the healthcare provider if unable to do so.
• Patients are responsible for fulfilling their financial obligations and providing necessary information about advance directives.
• Patients are expected to respect healthcare professionals, staff, and other patients.

Patients at Ospine Surgical Center have the right to bring a companion of their choice to patient-accessible areas, ensuring their comfort during inpatient or outpatient treatment or consultations, except in cases risking safety or health.