Nondiscrimination Policy 

OSpine Surgical Center complies with applicable Federal civil rights laws and does not discriminate on the basis of race, color, national origin, age, disability, or sex. OSpine Surgical Center does not exclude people or treat them differently because of race, color, national origin, age, disability, or sex.

OSpine Surgical Center

• Provides free aids and services to people with disabilities to communicate effectively with us, such as

• Qualified sign language interpreters
• Written information in other formats (large print, audio, accessible electronic formats, other formats.

• Provides free language services to people whose primary language is not English, such as: Chinese, French, German, Spanish, French Creole, Vietnamese, Portuguese, Tagalog, Russian, Arabic, Italian, Korean, Polish, Gujarati, and Thai.

• Qualified interpreters or information written in other languages.

Contact the OSpine Surgical Center Civil Rights Coordinator Designee

If you need these services, contact the OSpine Surgical Center Civil Rights Coordinator Designee.

If you believe that OSpine Surgical Center has failed to provide these services or discriminated in another way on race, color, national origin, age, disability, or sex, you can file a grievance with:

The OSpine Surgical Center Civil Rights Coordinator Designee
5058 S Florida Avenue
Lakeland, FL 33813
(863) 688-3030
Administrator@OSpineSurgicalCenter.com

You can file a grievance in person or by mail, fax, or email. If you need help filing a grievance, the OSpine Surgical Center Civil Rights Coordinator Designee is available to help you or you can also file a civil rights complaint with the U.S. Department of Health and Human Services, Office for Civil Rights, electronically through the Office for Civil Rights Complaint Portal, available at https://ocrportal.hhs.gov/ocr/portal/lobby.jsf, or by mail or phone at:

U.S. Department of Health and Human Services
200 Independence Avenue, SW
Room 509F, HHH Building
Washington, D.C. 2001
1-800-368-1019
800-537-7697 (TDD)

Complaint forms are available at https://www.hhs.gov/ocr/office/file/index.html